For aircon installers in Cape Town
The quote went out.Then nothing.
A Cape Town customer asks three installers for a price. The first to answer, and the first to call back about the quote, usually gets the job. In summer, that is a lot of quotes.
You are on a roof or in a ceiling when the phone rings. The enquiry sits. The quote goes out on Friday. Nobody asks about it on Monday.
We set up the follow-up in your own accounts, so every enquiry gets an answer and every quote gets chased.
30 minutes, free. We show you where your enquiries go cold. If we are not the right fit, we say so.
Does this sound familiar
Summer fills the diary. It also fills the pile of quotes nobody chased.
Find your sales leak →- An enquiry lands while you are up a ladder, and by evening it is gone
- A quote goes out and nobody chases it unless the customer chases first
- Leads come by WhatsApp, phone, your website and word of mouth, and they live in four places
- Nobody can say how many quote requests you had last month, or how many became jobs
- A customer you fitted a unit for two summers ago has not heard from you since
- Servicing is due on units you installed, and nobody reminds the owner
The number · an example, not a client’s figures
What one quiet quote costs.
Say you send 20 quotes a month. Half are never chased. One in five of those would have said yes. Jobs are worth R10,000.
20 quotes. 10 never chased. 2 of those would have closed.
2 × R10,000 = R20,000 a month
Your numbers will differ. Use yours, and be conservative. The calculator on the home page does the sum. What is your close rate on a quote that gets chased?
Honest qualification
Who this is for, and who it is not.
Do the sum on the package first. At R10,000 a job, the monthly fee needs about one and a quarter extra jobs a month to pay for itself. The setup needs two and a half more.
For you if each job is worth chasing
Multi-unit and commercial installs, whole-home systems, and installers who send a steady run of quotes every month. Jobs where a customer compares prices and decides in a week.
Not for you if the jobs are small
If most of your work is a single unit at a small ticket, the monthly fee may not come back. Then Get Found, which fixes your Google profile and your reviews, is the honest fit. We say which on the call.
What we do
Four things, in your own accounts.
Set up in your own CRM account. If you leave, it stays with you.
- Answer every enquiry. WhatsApp, form and missed calls land in one place, with a reply sent in your voice.
- Chase every quote. A quote with no answer gets a follow-up. You see the list, and you can change it.
- Bring past customers back. Everyone you have installed for is imported and tagged. They get a service reminder before summer and a review request after every job.
- One report a month. Enquiries, quotes, jobs, in numbers you can check.
What we do not do
- We do not promise more jobs. Nobody can, and be careful with anyone who does.
- We do not fit the aircon. We handle what happens after the enquiry.
- We do not send anything on your behalf that you have not seen first.
- Prices exclude VAT. Every package has a minimum term. It is all on the pricing page.
The package
Found & Followed Up.
R25,000 once, then R12,500 a month. Six-month minimum. Excludes VAT.
For businesses people already find, and then lose. Setup takes three to four weeks, with two training sessions. Every line of what is in it is on the pricing page.
Not sure you get enough enquiries yet? Get Found is R4,500 once and R4,500 a month. It fixes the Google profile and the reviews first. We say which you need on the call.
Questions
Questions installers ask.
Do I need a CRM already?
No. We set one up in your own account. Pipedrive and Zoho are common, and there are free tiers.
I get most work by phone. Does this apply?
Yes, if a call is not answered. A missed call gets a message within minutes, and the job goes on a list so it is not forgotten.
Will customers know it is automated?
The messages are written in your voice and name you. Customers who reply get a person, you. We never pretend a message is hand-typed when it is not.
Can you guarantee more jobs?
No. We can show you the quotes that went quiet and what chasing them is worth.
What if I only install a few units a month?
Then this may cost more than it earns. We say so on the call, and Get Found or doing nothing may be the honest answer. What is a normal month for you?
Do you work outside Cape Town?
We work with owners anywhere in South Africa, by phone, WhatsApp and video. We only meet in person in Cape Town.
Start here
How many quotes went quiet last month?
Book the 30-minute call. Bring a list of last month’s quotes if you have one. We count the ones nobody chased.
South African hours. Mon–Fri, 09:00–17:00.